There is a possibility of mis-configuration after the website update - that is, wrong file permissions are restricting the server to access the files. You should check the File permission of your web root directory which contained the index.html or index.php files. For diagnostic correction, allow permission for all by typing: sudo chmod -R 777 /path/to/index.html file/ and then; sudo chown -R username: group /path/to/index.html file/ where username is the 'username' you use to login to the Droplet, and group will be www-data if your web server is Apache.
Please let us know if this tip solves your problem. Then we will have to correct the 'ErrorDocument' attribute in apache configration file or the attribute 'AllowOverride' in.htaccess file.
Some sites tell you to reinstall Flash Player, but after you do so, you see the same message. Permissions can be tricky, but in most cases, you can install and use Adobe Flash Player if you are logged in to a Windows Administrator account. For more information, check with your system administrator, or read your Windows documentation. You seem to be able to post here okay so I don't follow the theory except if you are using some other device. Unfortunately you have failed to fill in the product details in your profile so we have no idea of what machine you want to check.
Important: Many errors or inability to access a feature/action will occur if an Office application (such as Outlook, Word, or Teams, etc) is not correctly authenticated into Office 365. Before performing major troubleshooting, please follow steps outlined within document and see if the problem is resolved.Below is a list of known issues within Office 365.
You can contact Microsoft directly to make a case for supporting a specific feature in Office 365, by submitting your idea to Microsoft's Office 365 feedback and suggestions site at For a list of issues that have been resolved, click. You may also want to review support documentation from other services that may be related to the issue you are experiencing.
OneDrive for Business:. Wisc Account Administration site:.
Scheduling Assistant:. WiscChat:. Google Apps:. WiscList:. Note: If you are experiencing message delivery delays and are interacting with a WiscList, review the documentation related to WiscList above. The issues listed below apply to all or multiple email/calendar clients.
When editing a single instance of a recurring event, the edited event may not appear appropriately for invitees of that event. In order to prevent this and any possible data corruption of your calendar from occurring, we recommend that if you would like to edit a single instance of a recurring event, delete that single instance from the recurrence and create a new event where the deleted instance would have taken place.
Unable to view/open attachment. Certain attachment types are blocked in Office 365. If you are unable to view or open an attachment, please review to verify that the file type is not blocked. If a resource calendar is set to auto-accept meeting invitations, the title/subject of the event will list the name of the organizer when the resource calendar is viewed. This only occurs only if the resource calendar is invited to the event. If the event is scheduled on behalf of the resource - i.e., the resource calendar creates the meeting - this will not occur. Microsoft is aware of this issue and has stated that the feature is working as designed.
There are two ways to work around this issue:. Use the resource calendar to create the meeting.
In order to do this, you will need at least read and write permissions to the resource. Select your client below for instructions:. Disable auto-accept for the resource calendar:. Desktop versions of Outlook may display some emails in CJK characters (aka. Chinese characters, Han characters, kanji, etc.). Open the problematic email in Outlook, click Actions Other Actions Encoding, and then change the encoding to Unicode (UTF-8).
Or, open the email via Outlook on the web. If the CJK characters still appear, you will need to open the email in an Outlook desktop client and change the encoding. Filtering based on which alternate address in the To field does not produce the expected results. The reason for this is because when the message is received and processed within Office 365, the alternate address is replaced by the primary address of the account. A possible workaround for this is to create a matching header rule (It includes these words in the message header.) instead - and enter the alternate address as the matching words. When calendaring between different systems (e.g.,Gmail, Yahoo!, etc. To Office 365 and vice versa), the attendee may receive anywhere between 0 and 2 invitations.
Similar behavior should be expected when the attendee accepts or declines a meeting, and when the owner of the event cancels the meeting. Sending an event invite to an '@groups.wisc.edu' address - a WiscList with scheduling enabled - will result in all Office 365 members receiving up to 3 notifications of the event. The attendees will be able to take action on the event invitation from any of the notifications, but only one response is necessary. If a Novell/GroupWise user invites an Office 365 resource calendar to an all day event, the event may appear from 7:00pm to 7:00pm the next day. From March 1 - March 31, if an Office 365 user receives an event invitation from anr external calendar system, the event time will be one hour behind.
This issue occurs because of Daylight Saving Time. More information can be found. Calendar clients (in most case mobile clients) may not load/sync or load/sync very slowly. This may occur if recurring event(s) do not have an end date set. To fix this issue, edit all recurrence events using Outlook on the web or Outlook desktop client and confirm/set a specific end data. Email clients that are configured via IMAP will experience a variety of limitations and performance issues. All clients connecting via IMAP will experience data throttling.
Throttling causes a reduction of speed when downloading or moving a large number of messages. Throttling is controlled by Microsoft and cannot be removed. If throttling occurs when you are attempting to move mail, you may lose messages. For information on how to avoid this issue, click. Most IMAP flags are not supported in Office 365.
Only the 'Read/unread', 'Important', and 'Recent' flags are supported. If you have a client configured via IMAP, Outlook on the web will show drafts of messages you have already sent in message threads. For information on how to improve your IMAP client's performance, click. Due to the issues listed above, configuring a client via IMAP is not recommended. Issues involving Office 365 service accounts:.
Service accounts hidden from the Global Address List (GAL) by default. However, it takes a few moments for this setting to be enabled, meaning that for the first five (or so) minutes after creation, the service account will be displayed in the GAL. During this time, it is possible to subscribe to the account's calendar or use the Open mailbox feature in Outlook on the web. Once this five-minute window has elapsed, users will no longer be able to subscribe to the calendar or use the open mailbox feature because the features to do so require searching the GAL. To allow users to subscribe to the service account's calendar or use the open mailbox feature, you will need to using the Wisc Account Administration site.
When a service account is hidden from the GAL, the only way to subscribe to its calendar is to use the Add calendar option within the email invitation that is sent as a result of the service account sharing it's calendar. The Add calendar option does not work in local Outlook clients.
When users attempt to subscribe to the calendar, the button either does not respond or the Outlook client will crash. Adding the service account to your address book will allow you to subscribe to it's calendar in desktop Outlook clients; however, the data for the calendar will not populate. Outlook on the web does not allow searching based on address book entries. A service account cannot be deleted within ten minutes of creation. Suggested Meeting Add-In places event at incorrect time and/or on incorrect date. Sometimes the Suggested Meeting Add-In does not schedule the event at the correct date/time, even though it did pick up the correct date/time in the email. The event should be deleted and recreated manually.
Problem with resource calendars not automatically processing event invitations and cancellations. Some users may experience an issue with resource calendars not processing event invites and cancellations appropriately, even if the setting is selected to do so. Our current work around for this issue can be found here:. Changing your NetID password.
When changing your NetID password, you must ensure that you update your clients and mobile devices accordingly and restart them because Office 365 has no facility to terminate active client sessions. Update the password on the account linked to your desktop or mobile client. You can visit the following document for more information regarding client configuration/access. Restart your mobile device or desktop client to put the change into effect. Service account display names suddenly changes to include a '.' In front of the name. Role accounts migrated as service accounts will display with a period in front of the name, for example: the name 'Bucky Badger' will appear as '.Bucky Badger.'
To resolve this issue, a domain admin will need to change the first and last name by following the steps provided in this document. When sending as someone else in Outlook 2016/2011, if you save the message as a draft it, will disappear. The current work around is to not change the 'From address' until you are ready to send the email. The issues listed below apply to one or more desktop version of Outlook.
If a version is not specified, the issues applies to multiple versions of Outlook. About client support. When you view items in the secondary mailbox, new items may not appear or items seem to be missing or items that you had deleted still appear in the secondary mailbox. For additional details on this issue, review following. Workaround/solution:. Start Outlook 2016/2013 for Windows.
On the 'File' tab, click Account Settings in the Account Settings list. In the Account Settings dialog box, click the 'E-mail' tab and then double-click your Microsoft Exchange Server account. In the 'Change Account' dialog box, click More Settings.
In the 'Microsoft Exchange' dialog box, click the 'Advanced' tab. Click to clear the Download shared folders check box. Click OK two times. Click Next, click Finish, and then click Close.
Restart Outlook. Outlook 2016/2013 for Windows will automatically load any account that you have been granted full mailbox permissions to, Outlook 2016 for Mac will not. In Outlook 2016/2013, accounts that you have full mailbox permission to - including any linked accounts - will be added to your account list automatically. Review the following document for further details on AutoMapping:. In Outlook 2016 for Mac, accounts that you have full mailbox permissions to - including any linked accounts - will not be added to your account list automatically. You will need to or these accounts. User attempts to run Outlook 2016 for Mac (or any other Office 2016 for Mac application) and receives an error similar to the following: 'Your accountaccount name, doesn't allow editing on a Mac, to learn more, contact your admin about your office plan.'
. To resolve this issue, start by removing all Microsoft Keychain entries by following Step 3's instructions in this document:. If following the instructions in Step 3 does not resolve your issue, complete all additional steps in the document to completely remove Office 2016 for Mac. Error - Sorry! There was a problem, please try again. When you attempt to submit a message as spam/phish, you receive the following error: Sorry! There was a problem, please try again.
For information on how to avoid this issue, see. Importing contacts from Thunderbird to Outlook 2013 for Windows will require extra steps. By default, contacts imported from Thunderbird to Outlook 2013 Windows will display the email address in the 'Comments' field. Other information may also display incorrectly. For information on how to avoid this issue, see step #12 of this document:.
Unable to edit or assign permissions to or create/edit/delete events on a resource when granted editor/owner rights in Outlook 2013 for Windows. Some users may experience the inability to edit (create, edit, delete events) or assign permissions to a resource even though the user has been granted the appropriate access to the resource. Current Work Around. Open Outlook. Go to File Account Settings Account Settings. Select your Exchange profile Click 'Change' Click 'More Settings' Select the 'Advanced' tab. Check Use Cached Exchange Mode (if not already checked).
Uncheck 'Download shared folders'. Click OK Click 'Next' Click 'Finish'. Restart Outlook.